Changes between Version 5 and Version 6 of TracSupport
- Timestamp:
- 14/06/2017 12:47:27 (7 years ago)
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TracSupport
v5 v6 1 1 = Trac Support = 2 2 3 Like in most [http://www.opensource.org/ open source projects], Trac support is available primarily through the [trac:MailingList mailing list] and the [trac: project wiki]. Both are maintained by the trac community. The [trac: project wiki] is the authoritative source for the TracGuide, consisting of the administrator and user guides for Trac.3 Like most [http://www.opensource.org/ open source projects], Trac support is available primarily through the [trac:MailingList mailing list] and the [trac: project wiki]. Both are maintained by the Trac community. The [trac: project wiki] is the authoritative source for the TracGuide, consisting of the administrator and user guides for Trac. 4 4 5 5 There is an [trac:IrcChannel IRC channel] where online users can help out. Much of the 'live' development discussions also happen there. 6 6 7 You can search questions tagged with `trac` on [ SO:tagged/trac Stack Overflow].7 You can search questions tagged with `trac` on [http://stackoverflow.com/questions/tagged/trac Stack Overflow]. 8 8 9 9 Before you start a new support query, make sure you have done the appropriate searching: … … 12 12 * in the Trac ticket system, using either a [trac:search:?q=&ticket=on&wiki=on full search] or a [trac:query: ticket query]. 13 13 14 Please '''don't''' create a ticket in trac.e gdewall.org to ask a Trac support question. Only use it when you face a ''real'' and ''new'' bug in Trac, and do so only after having read the [trac:NewTicketGuidelines NewTicketGuidelines]. The more a bug report or enhancement request complies with those guidelines, the higher the chances are that it will be fixed or implemented promptly!14 Please '''don't''' create a ticket in trac.edgewall.org to ask a Trac support question. Only create a ticket when you face a ''real'' and ''new'' bug in Trac, and do so only after having read the [trac:NewTicketGuidelines NewTicketGuidelines]. The more a bug report or enhancement request complies with those guidelines, the higher the chances are that it will be fixed or implemented promptly! 15 15 16 16 ---- 17 See also: [trac:MailingList], [trac:TracTroubleshooting], [trac: CommercialServices]17 See also: [trac:MailingList], [trac:TracTroubleshooting], [trac:TracFaq], [trac:CommercialServices]